DentalOS® with AI: Where intelligence meets operations

The industry’s first AI-native dental platform with AI Agents, built for DSOs and dental groups to eliminate process debt and unlock EBITDA gains that show up on your P&L.

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Not another AI tool. An AI platform.

81% of DSO leaders lose sleep over staffing related issues: rising wages, endless turnover, and declining reimbursements. While your team drowns in manual work that should take minutes, not hours.

The solution? Let AI handle monotonous, error-prone work. Free your teams to scale smarter, protect margins, and unlock enterprise value with the industry’s first AI-native dental platform.

DentalOS® with AI is the intelligence built into your platform foundation, not bolted on top.

Why AI belongs in the platform

DSOs don’t need more tools. They need a foundation. A native solution.

That’s why our vision for DentalOS with AI is to build intelligence into the systems and workflows that matter most: revenue cycle, imaging, orthodontics, and patient engagement.

AI at the core means:

• Predictive by design – surfacing risks and opportunities before they become problems.
• Proactive in execution – turning weeks of staff work into minutes of automation.
• Profitable by outcome – driving measurable EBITDA gains, not just efficiency promises.

Our vision: AI that turns process debt into enterprise value

Predictive Revenue Cycle coming soon

• Cut details with AI that spots issues before claims submit.
• Reduce write-offs through intelligence workflow automation.
• Accelerate collection with agentic AI follow-ups.

Autonomous Operations
AI Agents Now Available
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• End staffing issues with AI agents handling repetitive tasks.\
• Fill chair predictively with intelligent scheduling optimization.\
• Eliminate clinical documentation burden with ambient AI that captures notes.](/content/dentalos-ai-agents/index.html)

Intelligence at Enterprise Scale coming soon

• Benchmark across locations continuously, not quarterly.
• Surface risks before they become problems with predictive analytics.
• Protect margins proactively with AI-powered insights and recommendations.

Responsible AI, the Planet DDS way

Elevate human decision-making
AI empowers dental leaders with insights and recommended actions, never replaces them.

Protect sensitive data
DentalOS is SOC 2, Type 2 and HIPAA compliant and enterprise-grade secure, so your patient and business data stays protected.

Leverage best-in-class AI
Our vision combines native AI from Planet DDS with leading partners, keeping DentalOS open, flexible, and future-proofed.

Staffing shortages leading to more no-shows? Let AI Agents fill your chairs.
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Frequently asked questions

What is an AI-native platform?
An AI-native platform means intelligence isn’t bolted on. DentalOS™ with AI embeds intelligence into the platform foundation itself, powering workflows across revenue cycle, imaging, orthodontics, and patient engagement. With intelligence connected across applications, DSOs eliminate process debt and unlock measurable EBITDA gains.

Is Planet DDS only integrating with third-party AI vendors?
No. While we partner with best-in-class vendors like Overjet, Pearl, and VideaHealth for imaging, we’re also building our own AI solutions inside DentalOS. These include:

• RCM AI that reduces denials, cuts write-offs, and accelerates collections.
• Agentic AI workforce that autonomously handles repetitive workflows like claims follow-up and schedule optimization.
• Operational Intelligence that continuously monitors performance, benchmarks results, and delivers real-time insights to leaders.

We’ve recently onboarded 15 AI companies into our ecosystem with plans to add many more.

How is DentalOS with AI different from other AI tools?
Most tools automate single tasks in isolation. DentalOS delivers a platform-level AI layer, so intelligence and agents can work across applications, data, and integrations. That means DSOs get end-to-end automation instead of fragmented fixes.

What can AI actually do for a DSO?
For DSOs, AI’s value can’t just be theoretical. It needs to be operational and financial. When embedded across the platform, DSOs can:

• Reduce days in A/R with automated eligibility checks, claim follow-up, and revenue cycle workflows
• Cut write-offs and denials through cleaner claims and predictive RCM automation
• Fill chairs more predictively with AI that reaches out to patients, optimizes schedules, and improves treatment acceptance
• Streamline compliance and documentation in imaging and orthodontics with AI-powered analysis

The outcome: DSOs eliminate “process debt”—the hidden cost of disconnected workflows and systems—and realize measurable EBITDA gains, scalable operations, and stronger enterprise value.

Can AI improve revenue cycle performance?
Yes. By embedding intelligence directly into RCM workflows, AI can reduces denials, cuts write-offs, accelerates collections, and decreases days in A/R—turning weeks of work into minutes.

Is AI replacing staff?
No. DentalOS is designed to augment teams, not replace them. By offloading monotonous tasks, AI gives staff time back to focus on patients while helping leaders make faster, more confident decisions.

What is “process debt” and why does this matter for DSOs?
Process debt is the hidden cost of disconnected workflows and legacy systems. When tasks are spread across siloed technologies, it creates inefficiencies that drain staff time, slow collections, and erode margins. DentalOS with AI eliminates process debt by embedding intelligence directly into the platform foundation, so DSOs can streamline operations, scale consistently across locations, and capture measurable EBITDA gains.

How do we get started?
Great! Please feel free to download our guide, The New AI Operating Model for DSOs, to see how an AI-native platform can transform operations. You can connect with our team for a personalized demo to see how intelligence built into DentalOS can reduce days in A/R, cut write-offs, and improve margins across your organization.

How do DentalOS AI Agents work?
DentalOS AI Agents is an agentic suite that supports an expanding workforce across front desk, RCM, and other operational areas for your DSO or group. Available today, the Confirmation Agent protect your schedule with proactive calls to confirm appointments, the Recall Agent helps you recover dormant recall revenue by calling overdue recall patients, while the Missed Appointment and Cancellation Rescheduling Agents quickly helps recover missed or cancelled appointments. Try them today: DentalOS AI Agents – Planet DDS

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