# Randa Seif on Dental Practice Innovation and Growth

In this episode of [The Dental Economist Show](https://www.youtube.com/watch?v=3p8or7kf_cI&list=PL8sPE8UqEy5i-ReuTOqL_BFzw0VAOucuT), host CRO Mike Huffaker of Planet DDS welcomes back Randa Seif, COO of [CaliDental](https://www.calidentalsmiles.com/), for an insightful discussion about dental practice [innovation](/content/blog/open-apis-for-dental-software/index.html) and [growth](/content/resources/dentalos-growth-platform-for-dsos/index.html). As a leader of a premier family and cosmetic dental practice with locations across California, Randa shares valuable insights about expanding dental services, managing talent, and building sustainable practices in underserved communities.

**Learn more about:**

- Expanding specialty services across multiple locations
- Strategies for talent acquisition and [retention](/content/blog/increasing-patient-satisfaction-and-retention-in-healthtech/index.html)
- Implementing new [technologies](/content/blog/dso-leaders-explore-key-technologies-for-2025/index.html) and automation
- Practice growth in underserved communities
- Building sustainable dental business models
- Employee engagement and culture building
- Future trends in [dental practice management](/content/denticon/index.html)
- Balancing profitability with [patient care](/content/resources/emily-vanney-on-blending-patient-care-and-organizational-leadership/index.html)

Randa Seif on Building Sustainable Growth in Dental Practice Management - YouTube

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[Randa Seif on Building Sustainable Growth in Dental Practice Management](https://www.youtube.com/watch?v=3p8or7kf_cI) [Planet DDS](https://www.youtube.com/channel/UCBT3bDYIjAI_Uc7k7puIxmg)

Planet DDS 1.64K subscribers

### About Our Guest

Randa Seif brings her extensive experience in managing multi-location dental practices to share practical insights about growth, technology adoption, and creating patient-centered dental organizations while maintaining operational excellence.

### Episode Highlights

In this enlightening episode, host Mike Huffaker reconnects with Randa Seif, COO of CaliDental, and the show’s first-ever guest. Here are some highlights from the show:

### Specialty service integration

Seif discusses how CaliDental expanded its specialty services, including oral surgery, implants, and pediatrics, detailing their approach to both internal training and external [partnerships](/content/resources/craig-abramowitz-on-building-lasting-dental-partnerships/index.html).

_“There is one specialty we don’t even make money out of it and it’s general anesthesia . . . We just went into it knowing that we don’t want to make money . . . We always care about providing them the same work under the same roof . . . I’m fine. I don’t want it as long as my patients are happy, and they’re well taken care of.”_ —Randa Seif

#### Technology and automation

Seif talks about how automation and technology implementation can improve operational efficiency and staff satisfaction while enhancing patient care.

#### Employee retention and culture

Seif shares insights on building a positive work culture, fair compensation, and creating an environment where employees can thrive long-term.

_“The other thing we look at, where can we get talents faster? Because, yes, you can open a location where you actually have a lot of patients waiting, if I don’t have providers, if I don’t have dental assistant, if I don’t have hygienist expanding functions, I can’t operate efficiently to even see these patients. Our biggest burden in the company is finding talents to basically just fulfill the needs of the community.”_ —Randa Seif

## About The Dental Economist Show

Don’t miss insightful conversations on the latest trends and strategies in dental practice management. Tune in to the [Planet DDS weekly podcast](https://www.youtube.com/@planetdds8605/podcasts) to learn how to optimize your DSO’s value and stay ahead in a rapidly evolving industry.